Frequently Asked Questions

Welcome to the louisedirks.com FAQ section. Below you will find answers to the most common questions our customers ask regarding shopping with us.

Ordering

At louisedirks.com, we strive to make your shopping experience smooth and convenient. Orders can be placed directly through our website. Once your order is confirmed, you will receive an order number and a confirmation message. Please ensure all information is correct before submitting your purchase.

Payment

We accept a variety of secure payment methods for your convenience. All transactions on louisedirks.com are encrypted to protect your personal information. Please note that orders will only be processed once payment has been successfully authorized.

Shipping

louisedirks.com offers shipping across multiple regions. Shipping options and estimated delivery times will be displayed during checkout. Please note that delivery times may vary depending on location and carrier availability. Customers will receive a tracking link once the order has been shipped.

Returns & Exchanges

If you are not fully satisfied with your purchase, louisedirks.com offers a return and exchange policy. Items must be unworn, unused, and returned in their original packaging within the timeframe outlined in our policy. Refunds will be issued once the returned product is inspected and approved. Please review our full policy on louisedirks.com for complete details.

Sizing & Fit

Sizing can vary depending on the brand and style. To assist with your purchase, we provide size guides wherever possible. If you are uncertain about your size, we recommend reviewing the product description carefully.

Product Availability

All products listed on louisedirks.com are subject to availability. If an item is out of stock after your order has been placed, our customer service team will notify you and provide possible alternatives or refund options.

Gift Cards

Digital gift cards are available through louisedirks.com and can be used online toward any of our products. Gift cards are non-refundable and cannot be redeemed for cash.

Customer Support

Our team at louisedirks.com is here to help with any questions or concerns you may have about your order, product details, or policies. Please use the contact form available on our website to reach out for assistance.